Getting Support
For any questions about OhShip, please contact us:
Email: support@oh-ship.app
Response time: Within 2 business days
Common Questions
How do I install Oh Ship?
Install directly from the Shopify App Store. The app connects to your store automatically.
How do I set my shipping threshold?
Go to Settings inside the app and enter your preferred threshold amount.
How do I cancel my subscription?
Uninstall the app from your Shopify admin under Settings → Apps.
How do I request a refund?
Email support@oh-ship.app within the terms of our refund policy.